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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda Barzaga

April 3, 2026

5  out of  5
rating by Amanda Barzaga
"Maddie was great! She helped me find an auto insurance policy and a supplemental health plan for nearly half the price I was paying with my previous insurance company. She was incredibly helpful, made sure to answer all of my questions, and provided excellent customer service throughout the entire process."
We responded:
"Thank you, Amanda, for your positive feedback and for acknowledging the excellent assistance from Maddie! We greatly value your support and feedback."
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David Tonn

April 3, 2026

5  out of  5
rating by David Tonn
"Kathy along with the entire State Farm team always go over and beyond"
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Emely

April 3, 2026

5  out of  5
rating by Emely
"Melanie was amazing, with a stunning attitude and efficient service, I was able to obtain renter’s insurance in a matter of minutes. By far easiest thing about my move yet!"
We responded:
"Thank you, Emely, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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Ann

March 30, 2026

5  out of  5
rating by Ann
"Melanie was SO helpful. Offered great advice."
We responded:
"Ann, thank you for the five stars! We appreciate you!"
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Heather

March 30, 2026

5  out of  5
rating by Heather
"Kathy Davis is amazing!! She always helps me with anything I need help with no matter how big or small the task is! She is my go too!"
We responded:
"Heather, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Glyn Humphrey

March 30, 2026

5  out of  5
rating by Glyn Humphrey
"Kathy helps me with issuing and keeping my COI up to date with my client for my projects. Whenever I need help she is extremely prompt and issues and updates COI immediately. If there was a six star rating I would give her one."
We responded:
"Glyn , we are grateful for your generous feedback. Our team values your confidence in us to handle your insurance policies."
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Joey DeFinis

March 19, 2026

5  out of  5
rating by Joey DeFinis
"Kathy Davis with Brian's team was great to work with as my wife and I combined our auto policies to one provider following getting married. She provided swift, concise responses spelling out all information required to get a quote over to us. Once the quote was provided, it was much less expensive than my previous provider with the same coverage limits. Thank you Kathy for your support and assistance!"
We responded:
"Thank you, Joey, for your positive feedback and for acknowledging the excellent assistance from Kathy! We greatly value your support and feedback."
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Ethan Meyer

March 18, 2026

5  out of  5
rating by Ethan Meyer
"Melanie was very friendly and helpful!"
We responded:
"Thank you for the five star review, Ethan!"
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Kenzie Cox

March 13, 2026

5  out of  5
rating by Kenzie Cox
"Melanie was amazing! She was very understanding and very helpful to switching over insurances! Highly recommend!"
We responded:
"Thank you, Kenzie! "
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Brighton Elmore

March 12, 2026

5  out of  5
rating by Brighton Elmore
"Great priced rates. Melanie was very professional and helpful for the duration of our call. 100% will be coming back if I need any other form of insurance"
We responded:
"Thank you, Brighton, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
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Alexus Davis

March 10, 2026

5  out of  5
rating by Alexus Davis
"Melanie ! Thank you for your wonderful customer service and support! Even with the few hiccups I had personally from my last drivers record you made sure to get me the BEST AFFORDABLE Service for my insurance - Both auto and renters, I’m forever grateful! Your amazing! 10/10 Recommend ! State Farm is the BEST !"
We responded:
"Thank you, Alexus! We appreciate YOU!"
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Kurtis Owens

March 9, 2026

5  out of  5
rating by Kurtis Owens
"Your girl Marlene was amazing"
We responded:
"Thank you, Kurtis!"
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Kimberly Lindsey

March 7, 2026

5  out of  5
rating by Kimberly Lindsey
"I switched to State Farm for the coverage .The price was the best for needs. Cody helped me with everything I asked. Cody has a straight answer for all my questions. I switched and I m very happy I did. And....I'm saving money .That's the great thing! So contact Cody or Brian it was easy"
We responded:
"Thank you, Kimberly, for your positive feedback and for acknowledging the excellent assistance from Cody! We greatly value your support and feedback."
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Brooklin Crain

February 27, 2026

5  out of  5
rating by Brooklin Crain
"Melanie was great ! Helped me all the way through and was patient as I looked for my bank account information."
We responded:
"Thank you for the kind review, Brooklin!"
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Maryam Osman

February 20, 2026

5  out of  5
rating by Maryam Osman
"Melanie is so amazing. She made getting coverage quick and easy. She explains everything you need to know and answers questions so happily and respectfully. Looking forward to being a customer with them."
We responded:
"Thank you, Maryam, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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rebecca estep

February 20, 2026

5  out of  5
rating by rebecca estep
"They are awesome they got me insurance for a 1/3 of what I was paying for my other insurance"
We responded:
"Thank you, Rebecca! Happy to help! "
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Chandra Leaverton

February 19, 2026

5  out of  5
rating by Chandra Leaverton
"Melanie was wonderful. She did everything she said she would do. Friendly informative honest and professional. I felt like I had known her for years. Thanks Melanie for a great experience."
We responded:
"Thank you, Chandra, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Melanie always puts our customers first. "
Profile photo of Chastity Westmoreland

Chastity Westmoreland

February 19, 2026

5  out of  5
rating by Chastity Westmoreland
"Melanie was amazing she called me every time when she said she would got me great auto and renters insurance keep up the good work"
We responded:
"Thank you, Chastity, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! "
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Cody

February 13, 2026

5  out of  5
rating by Cody
"I wish I would have done this sooner very nice people.."
We responded:
"We are so honored to receive your 5-star rating! Thank you for choosing us!"
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Denise Sandifer

February 13, 2026

5  out of  5
rating by Denise Sandifer
"I needed to start a new policy. Melanie Cox was very helpful and friendly. I was able to start my policy quickly and efficiently. She informed me of safe driving discounts and made the process easier. She is very professional and had great knowledge about what State Farm can offer. I am glad I was able to work with her to get my policy started."
We responded:
"Thank you, Denise, for your positive feedback and for acknowledging the excellent assistance from Melanie! We greatly value your support and feedback. "
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Michelle Fromm

February 13, 2026

5  out of  5
rating by Michelle Fromm
"Illena was so sweet and helpful! She answered all my questions and made me feel like she was talking to me as a friend not just a customer, she was very knowledgeable and I wish I would’ve called State Farm sooner. I have been paying outrageous prices through Shelter Insurance for a long time now, and because of her I have more money in my pocket along with peace of mind. Thanks Illena!!!!! You’re a rockstar!!!"
We responded:
"Michelle, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor! "
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Rhonda Stivers

February 13, 2026

5  out of  5
rating by Rhonda Stivers
"Melanie was great."
We responded:
"Rhonda, thank you for the five stars! We appreciate you!"
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deborah dillon

February 12, 2026

5  out of  5
rating by deborah dillon
"I was in the process of registering my car in the state I just moved to and discovered I needed a different type of auto insurance so I called Brien Arends State Farm office. Within ten minutes, they rewrote my auto insurance to comply with State requirements and faxed my new proof of insurance cards to the County office and I was able to complete the registration process and get my new license plate. I've been with State Farm for over 40 years and this type of extraordinary service is what I've come to expect. I had my first ever auto accident last year and State Farm was amazing from start to finish in getting my car repaired and the claim from the other driver taken care of too."
We responded:
"Thank you for the review, Deborah! We are happy to help!"
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Kelli Ahern

February 11, 2026

5  out of  5
rating by Kelli Ahern
"Maddie was incredibly helpful with informing me about my options, what made sense for me as an individual and the reasons why. She encouraged me to reach out at any time if I had questions or needed any more guidance. She is truly a joy to work with."
We responded:
"Thank you, Kelli, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Maddie always puts our customers first. "
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Jasmine Causey

February 10, 2026

5  out of  5
rating by Jasmine Causey
"The Brian Arends Team is the Best! Maribel always handles all my requests and makes sure to follow-up with me. If you are looking to bundle up auto and renter's insurance, reach out to Brian's team."
We responded:
"We are overjoyed by reviews like this, Jasmine! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"